![]() Click on Troubleshooting and select the view all option on the left pane.I would suggest you to run this troubleshooter to check if there is any issue with The built-in hardware and devices troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with hardware. Hence I would suggest you to follow the below mentioned ![]() There might be a possibility that the headphone is not compatible with windows 10 operating system. This issue might be occurring due to incompatible drivers or broken jack. Have you checked if any other sound device work fine when plugged to the problematic jack? Have you checked plugging the headphone to a different jack on the same computer? I would appreciate if you could help us with more information I will certainly help you with the query. I understand that the headphones are not working when you connect then through the jack on your Windows 10 operating system. Thank you for your interest in Windows 10!
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